Privacy Policy
This policy explains what information JayLeads collects, how it is used, and how SMS consent and opt-in data are handled for Twilio compliance.
Information We Collect
- Contact details such as name, phone number, email address, company name, and inquiry details.
- Lead and customer communication data, including SMS, email, form submissions, and appointment details.
- Basic website usage data such as device, browser, IP address, pages viewed, and referral source.
How We Use Information
- Respond to inquiries and provide requested services.
- Send operational and service-related communications.
- Schedule, confirm, and manage appointments.
- Improve website performance, messaging workflows, and service quality.
- Maintain security, prevent abuse, and comply with legal obligations.
SMS and Messaging Privacy
If you opt in to receive text messages from JayLeads or from a JayLeads-managed customer workflow, message frequency may vary and message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers and Sharing
We do not sell personal information. We may share information with service providers that support messaging delivery, hosting, scheduling, analytics, or customer support, but only as needed for them to provide services on our behalf. We may also disclose information when required by law or to protect rights, safety, and security.
Data Retention
We retain information only as long as reasonably necessary for business operations, legal compliance, dispute resolution, and enforcement of agreements.
Your Choices
You may opt out of SMS at any time by replying STOP. For help, reply HELP or contact privacy@jayleads.com. You may also request access, correction, or deletion of your information by contacting us.
Contact
Questions about this policy may be sent to privacy@jayleads.com.